Design Hotels: An Interview with a Fan

Part 5 of 8 in the series Deliverables.

My boyfriend Bernie is an avid fan of Design Hotels, a company that represents and markets a hand-picked collection of hotels from across the globe. Bernie appreciates the curation work that Design Hotels has done and especially likes that he can get to know the persons who have built and now run the hotels. Together we have stayed at about ten hotels in the Design Hotel family.

However, after a redesign of the site two years ago Bernie could no longer log in to his account or book stays via the site. While those major issues are since long resolved, usability problems still exist on the site.

I recorded a chat with Bernie about his travels and specifically about his experiences with Design Hotels.

Photo from 25hours Hotel in Vienna, Austria.

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