We started building an e-commerce tool for librarians to license individual eBooks. The first version was partly good, partly awful. It is getting better, a little at a time.
Innovative content concepts can mean that editors need to adjust how they work. At SVT I helped make that kind of change happen. Kids helped me do it
Via home visits – "contextual inquiry" as we call it – I learned things I could not have learned any other way. The Ahlstrand family visit
Re-imagine online video watching to dramatically increase number of minutes viewed. That was the mission Malin, product manager for SVT Kids Online, gave my team in 2012. I worked on the service for a year and led the work on defining how kids interact with the shows. Foundations, patterns, optimization, and results
The Librarian channel, Librarian portal, and Metadata downloader should become a family of efficient application tools and info sources. Diagnoses, interventions, and activities
Creating a foundation, validating ideas and ensuring usability is where research with customers can provide value when we create digital products. But how?
Both design and being human-centered are philosophies. Being a human-centered product designer thereby means...
I love to understand humans and their desires (or, at least some humans). I also don't want to waste time. This perspective makes me human-centered.
My perspective is that design is a philosophy. For when there are no clear answers.
My team wants to understand why we build the things we build. So, how can I get our users into their minds? It's all individual...
Real progress happens a little at a time. Do smaller. Repeat.