{"id":196,"date":"2014-07-03T10:48:51","date_gmt":"2014-07-03T10:48:51","guid":{"rendered":"http:\/\/www.neovita.com\/thoughts\/?p=196"},"modified":"2016-01-17T07:11:28","modified_gmt":"2016-01-17T07:11:28","slug":"bathroom-ux-lessons-for-digital-products","status":"publish","type":"post","link":"https:\/\/www.oninteractions.com\/thoughts\/bathroom-ux-lessons-for-digital-products\/","title":{"rendered":"Lessons for digital products"},"content":{"rendered":"<p><strong>Use the human ability to see connections between separate parts of a system.<\/strong> <a href=\"http:\/\/en.wikipedia.org\/wiki\/Principles_of_grouping\">The Gestalt Laws of grouping (Wikipedia)<\/a> provide tools that help us avoid <a href=\"https:\/\/www.oninteractions.com\/thoughts\/bathroom-ux-part-1-the-air-plane-flush-button\/\">the disconnect found between flush buttons and toilet seats in air plane toilets<\/a>.<\/p>\n<p><strong>Build products that help us improve the world a bit<\/strong>, just like <a href=\"https:\/\/www.oninteractions.com\/thoughts\/bathroom-ux-part-2-water-saving-flush-buttons\/\">the toilet with small and big flush<\/a> do. But build interfaces that do not deteriorate over time and that provide clear options.<\/p>\n<p><strong>Build accessible artefacts<\/strong> with buttons that we can all push and info we can all understand. Highly accessible products, like <a href=\"https:\/\/www.oninteractions.com\/thoughts\/bathroom-ux-part-3-faucets-for-the-disabled-are-the-best\/\">the single handle tap<\/a>, have become standard and are used by us all.<\/p>\n<p><strong>Make the important system states obvious<\/strong>, just like the water level is in <a href=\"https:\/\/www.oninteractions.com\/thoughts\/bathroom-ux-part-4-the-alien-faucet\/\">the alien faucet<\/a>. Designers can never coerce behavioural changes \u2013 changes can only come from within persons \u2013 but we can induce by choosing what we highlight.<\/p>\n<p><strong>If your interface <a href=\"https:\/\/www.oninteractions.com\/thoughts\/bathroom-ux-part-5-showers-with-multiple-outlets\/\">needs instructions<\/a>, you have failed.<\/strong> Use usability tests and other qualitative methods to understand the problems in your interface and fix them. The user is (almost) never wrong \u2013 the problem is in the artefact.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Use the human ability to see connections between separate parts of a system. Build products that help us improve the world a bit. Build accessible artefacts. Make the important system states obvious.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[8,16,19,7,9,15],"tags":[],"series":[28],"class_list":["post-196","post","type-post","status-publish","format-standard","hentry","category-behavior","category-inclusion","category-interaction-design","category-problem","category-process","category-usability-tests","series-bathroom-user-experiences"],"acf":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.oninteractions.com\/thoughts\/wp-json\/wp\/v2\/posts\/196","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.oninteractions.com\/thoughts\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.oninteractions.com\/thoughts\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.oninteractions.com\/thoughts\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.oninteractions.com\/thoughts\/wp-json\/wp\/v2\/comments?post=196"}],"version-history":[{"count":8,"href":"https:\/\/www.oninteractions.com\/thoughts\/wp-json\/wp\/v2\/posts\/196\/revisions"}],"predecessor-version":[{"id":685,"href":"https:\/\/www.oninteractions.com\/thoughts\/wp-json\/wp\/v2\/posts\/196\/revisions\/685"}],"wp:attachment":[{"href":"https:\/\/www.oninteractions.com\/thoughts\/wp-json\/wp\/v2\/media?parent=196"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.oninteractions.com\/thoughts\/wp-json\/wp\/v2\/categories?post=196"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.oninteractions.com\/thoughts\/wp-json\/wp\/v2\/tags?post=196"},{"taxonomy":"series","embeddable":true,"href":"https:\/\/www.oninteractions.com\/thoughts\/wp-json\/wp\/v2\/series?post=196"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}