Google as a cohesive whole. Apps as castles in the air, ready to float away at any time. User services that present no interface to the users. Quotes and thoughts.
Structures of User Experiences
Interactive systems enable experiences. For those experiences to be positive, the systems need structure. Which structure you chose is therefore vital.
A taxonomy of Experience Structures
Monolithic, Integrated, Platform, Connected, Separate. How system parts connect.
Systems without integrity
A digital system should be a place where individuals can have experiences. However, "making space" in digital interfaces require the ability to get a mental image of the software. It requires structure.